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Privacy Policy

Last updated: 09/10/2026

CEIR — The European Association of the Taps and Valves Industry (“CEIR”, “we”, “us”) respects your privacy. This policy explains how we process personal data when you visit our website, request information or documents, or contact us about membership.

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1. Who is responsible for your personal data?

CEIR — The European Association of the Taps and Valves Industry
Legal form: International non-profit association (AISBL)
Enterprise number: 0871.320.019

Avenue des Arts 56
1000 Brussels
Belgium

Email: secgen@ceir.eu

You can contact us at this address for questions about this policy or to exercise your data protection rights.

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2. What personal data do we collect?

When you submit a form or contact us by email, we process the information you provide. Depending on your request, this includes:

  • Your name.

  • Your email address.

  • Your telephone number, if provided.

  • Your organisation and professional details, if provided.

  • Your message, the information or documents requested, and subsequent correspondence.

Fields marked as mandatory are needed to handle your request. If you do not provide the necessary information, we may be unable to respond. Optional fields can be left blank.

When you visit our website, our hosting infrastructure may also process technical information, such as your IP address, browser and device information, access times and technical logs, to deliver and secure the website.

Please do not include sensitive personal information in your message unless it is necessary for your request.

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3. Why do we use your data, and on what legal basis?

Information and document requests

We use your contact details and message to answer your questions, provide requested documents and follow up on your request.

Our legal basis is our legitimate interest in responding to enquiries and providing information about CEIR and its activities. We consider the nature of the request and your reasonable expectations when processing this information.

Membership enquiries

We use the information you provide to respond to membership enquiries and guide you through the application process.

Our legal basis is our legitimate interest in handling prospective membership enquiries. Where you personally request steps before entering into a contract with us, processing necessary for those steps may instead be based on Article 6(1)(b) of the GDPR.

If your enquiry results in membership, we will provide any additional information needed about the processing of data for membership administration.

Website operation and security

We process necessary technical information to operate the website, prevent misuse and investigate technical or security issues.

Our legal basis is our legitimate interest in maintaining a reliable and secure website.

Legal obligations

Where applicable, we process or retain personal data to comply with legal obligations.

Optional cookies and similar technologies

Where consent is required for cookies or similar technologies, we request it before using those technologies. Further information is provided in Section 8.

Submitting an information request or membership enquiry does not subscribe you to advertising or a newsletter. We do not use these submissions to send unsolicited marketing communications.

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4. How are requests received and stored?

Requests submitted through our website are delivered to the CEIR mailbox at secgen@ceir.eu and handled by authorised persons.

Our website is built and hosted using Wix. Wix processes website visitor data on our behalf where necessary to provide its services.

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5. Who can access your personal data?

Access is limited to persons who need it to handle your request or support the website and related systems.

These may include:

  • Authorised persons within CEIR.

  • Wix and its relevant service providers, for hosting and website functionality.

  • Our email service provider, for receiving and storing correspondence.

  • Encore and BATCAVE, where access is necessary for website administration, maintenance or technical support.

Service providers acting as processors must process personal data under appropriate contractual arrangements and our instructions.

We do not sell your personal data. We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.

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6. International data transfers

Using Wix and other service providers may involve processing personal data outside the European Economic Area.

Where such transfers occur, applicable data protection requirements must be met through an appropriate transfer mechanism, such as a European Commission adequacy decision or Standard Contractual Clauses, together with supplementary measures where necessary.

Information about Wix’s processing arrangements is available in its Data Processing Addendum.

You can contact secgen@ceir.eu for information about the safeguards applicable to your data and how to obtain a copy.

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7. How long do we retain your data?

We retain personal data relating to information and document requests for up to 12 months after our last communication regarding your request.

The same period applies to membership enquiries that do not result in membership.

After that period, the data is deleted unless further retention is necessary to comply with a legal obligation or to establish, exercise or defend legal claims. Any such retention is limited to what is necessary for that purpose.

If an enquiry results in membership, relevant information becomes part of our membership administration. The retention rules for that processing will be communicated separately.

Technical logs and cookie-related information have separate retention periods, determined by their purpose and the relevant service configuration.

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8. Cookies and similar technologies

Our website uses cookies and similar technologies. Cookies are small files stored on your device.

Strictly necessary cookies

Strictly necessary cookies support functions such as website security, delivery of website content and remembering your cookie preferences. They do not require consent where they meet the applicable legal exemption.

Non-essential cookies

If enabled, analytics, advertising or other non-essential technologies are used only after you have provided the required consent.

You can accept or reject non-essential categories through the cookie banner and change or withdraw your consent through the website’s cookie settings. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

You can also manage cookies through your browser settings. Blocking necessary cookies may affect website functionality.

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9. How do we protect your data?

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure and loss.

Access must be restricted according to responsibilities and operational needs. No website, system or method of transmission can guarantee absolute security.

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10. Your rights

Subject to the conditions and exceptions under applicable data protection law, you may:

  • Request access to your personal data.

  • Ask us to correct inaccurate or incomplete data.

  • Request deletion of your data.

  • Request restriction of processing.

  • Object to processing based on legitimate interests, on grounds relating to your particular situation.

  • Request data portability where processing is automated and based on consent or a contract.

  • Withdraw consent at any time where processing is based on consent.

To exercise your rights, email secgen@ceir.eu.

We may request information reasonably necessary to verify your identity. We normally respond within one month. Where an extension is permitted because of the complexity or number of requests, we will explain the extension within that first month.

You also have the right to lodge a complaint with the Belgian Data Protection Authority or another competent supervisory authority.

Belgian Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium

Website: www.dataprotectionauthority.be

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11. Links to other websites

Our website may contain links to external websites. Those websites operate under their own privacy policies. We encourage you to read their policies before providing personal data.

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12. Changes to this policy

We may update this policy to reflect changes to our website, processing activities or applicable requirements.

The current version will be published on this page with its last updated date. Where required, we will provide additional notice of significant changes.

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